Terms of Use & Privacy Policy
Welcome to TOA (hereinafter referred to as “this Website”). These Terms of Use & Privacy Policy apply to the content, product information, event registration, membership services, newsletter subscriptions, and other related services provided through this Website. By browsing, registering, placing an order, signing up for an event, subscribing, or otherwise using this Website, you acknowledge that you have read, understood, and agreed to the contents of this page. If you do not agree with all or any part of this policy, please discontinue use of this Website and its services.
- Scope
This policy applies to your use of this Website and all content and services provided through it, including but not limited to brand and product information, online shopping, event and course registration, membership registration, newsletter subscriptions, customer service communications, and any future additions, modifications, or extensions of related services.
2. Website and Services
This Website provides content and services related to the TOA brand, which may include curated products, body care, lifestyle content, event information, course content, and brand collaborations. We reserve the right to adjust, modify, suspend, or discontinue all or part of the Website’s content and services at any time based on operational needs.
3. Products, Orders, and Payments
We make every effort to ensure that all product images, descriptions, prices, specifications, ingredients, event details, course content, times, locations, and other related information on this Website are accurate and up to date. However, such information may still be subject to change, delay, or error due to system issues, supplier updates, formatting, or other factors. Completion of an order, registration, or payment process on this Website does not necessarily mean that a contract has been formed. We reserve the right to accept or decline any order or registration, and will notify you after confirming payment, inventory, availability, completeness of information, and other transaction conditions.
If a transaction cannot be completed due to incorrect information, abnormal pricing, insufficient stock, a fully booked event, payment failure, incomplete information, or other reasons not attributable to this Website, we reserve the right to cancel the order or registration and handle the matter accordingly. This Website may also use third-party providers for payment processing, logistics, email communications, website analytics, or other related services. By using such functions on this Website, you agree to comply with the relevant rules and policies of those third-party service providers.
4. Membership Accounts and User Responsibilities
If you register as a member of this Website, you agree to provide true, accurate, complete, and up-to-date information, and to keep your account, password, and login details secure. You may not impersonate another person, register using false information, lend or transfer your account to others, or use this Website for any unlawful, improper, or rights-infringing activities. If any information you provide is false, incomplete, or misleading, this Website reserves the right to suspend or terminate your account and related services.
5. Shipping, Cancellations, and Returns
If this Website offers physical products for sale, shipping methods, shipping fees, dispatch times, and delivery areas will be based on the information provided on the relevant product pages, checkout pages, or announcements on this Website. If you purchase products or services through this Website, the applicable return, cancellation, rescheduling, and refund policies shall be governed by the individual product pages, event pages, course pages, or other notices published on this Website.
Where the statutory right of withdrawal for distance sales applies, you may exercise such rights in accordance with applicable laws. However, this does not apply to products or services that are legally exempt from the seven-day cooling-off period, including but not limited to customized goods, unsealed personal hygiene products, digital content, online services, or other items excluded by law.
6. Events and Health Disclaimer
If you register for any events, courses, workshops, beauty treatments, massage experiences, or other online or offline services offered through this Website, you are responsible for assessing whether your physical condition and overall health are suitable for participation. If an event involves skincare products, massage oils, fragrances, physical contact, bodywork, or any content that may affect your physical condition, you are responsible for informing us in advance of any allergies, pregnancy, wounds, medical conditions, or other relevant concerns.
The content provided through this Website is generally intended for informational, lifestyle, and experiential purposes only, and does not constitute medical diagnosis, treatment, or any other form of professional medical advice.
If necessary due to instructor scheduling, venue arrangements, insufficient participant numbers, force majeure, or other relevant circumstances, this Website reserves the right to adjust the content, instructor, format, time, location, or to cancel the event.
7. Intellectual Property
All content on this Website, including but not limited to text, images, photography, videos, audio, trademarks, brand names, designs, layouts, course materials, and written content, is the property of TOA or its lawful rights holders. No person may reproduce, adapt, distribute, publicly transmit, republish, use for commercial purposes, or otherwise exploit any such content without prior written consent.
8. Collection and Use of Personal Data
In order to provide membership services, process orders, manage event registrations, respond to customer inquiries, send newsletters, and operate this Website, we may collect personal data that you provide, including your name, email address, phone number, shipping address, order information, registration details, and any other information you voluntarily submit. Such data may be collected for purposes including membership management, identity verification, product shipping, order processing, event and course registration, customer service, after-sales service, newsletters or brand updates, website optimization and operational analysis, and compliance with legal or regulatory requirements.
We will only use your personal data to the extent necessary for the purposes described above, and may provide such data, where necessary, to third-party service providers assisting with website operations, such as payment processors, logistics providers, website system providers, email tools, or analytics tools. We do not sell, exchange, or rent your personal data to third parties without a lawful basis.
9. Data Retention and Security
Your personal data will be retained for the duration necessary to fulfill the purposes for which it was collected, for the period required by applicable law, or for other legitimate business needs. We will take reasonable technical and organizational measures to safeguard your data. However, no method of transmission or storage over the internet can be guaranteed to be completely secure, and we ask for your understanding in this regard.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeREX bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
10. Cookies and Website Tools
To improve your experience on this Website, we may use cookies or similar technologies to remember your preferences, analyze website traffic, and optimize website content and services. You may manage or disable cookies through your browser settings; however, some functions of the Website may not operate properly as a result.
11. Your Personal Data Rights
With respect to the personal data you provide, you may, in accordance with applicable laws, request to access, review, obtain a copy of, supplement, correct, stop the collection, processing or use of, or request deletion of your personal data. If you wish to exercise any of these rights, please contact us using the contact details provided below.
12. Third-Party Links
This Website may contain links to third-party websites or external platforms. These sites are independently operated by third parties, and their content, privacy policies, and data handling practices are not governed by this policy. We encourage you to review the relevant terms and policies of those third-party websites separately.
13.0Policy Updates
We reserve the right to revise this policy at any time. Any updated version will be published on this Website without separate individual notice. We recommend that you review this page periodically to stay informed of the latest version.